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How to Uninstall McAfee DLP Endpoint Agent with a Release Code




McAfee Data Loss Prevention (DLP) Endpoint is a software that protects your sensitive data from unauthorized access, transfer, or deletion. It can also prevent malware and ransomware attacks by blocking malicious applications and processes. However, sometimes you may need to uninstall McAfee DLP Endpoint agent from your computer for various reasons, such as upgrading your operating system, troubleshooting issues, or changing your security policy.


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Uninstalling McAfee DLP Endpoint agent is not as simple as removing any other program from your computer. You need to have a valid release code to complete the uninstallation process. A release code is a unique alphanumeric string that is generated by your DLP administrator or help desk using the Trellix ePolicy Orchestrator (ePO) console. The release code is based on the identification code that is displayed on your computer when you try to uninstall McAfee DLP Endpoint agent.


In this article, we will show you how to uninstall McAfee DLP Endpoint agent with a release code in two ways: using the Windows Control Panel or using the command line.


Using the Windows Control Panel




To uninstall McAfee DLP Endpoint agent using the Windows Control Panel, follow these steps:



  • Open the Windows Control Panel and go to Programs and Features.



  • Select McAfee DLP Endpoint from the list of installed programs and click Uninstall.



  • A dialog box will appear asking you to enter the release code provided by your DLP administrator. Copy the identification code from the dialog box and contact your DLP administrator or help desk to request a release code.



  • Your DLP administrator or help desk will use the Trellix ePO console to generate a release code for you. To do this, they will need to provide your user name, user's email address, user computer name, a business reason for the request, and policy revision number. They will also need to paste the identification code that you copied from your computer in the Identification Code section of the Generate DLP Client Override Key form .



  • Once they generate the release code, they will send it back to you. Paste the release code in the dialog box on your computer and click OK.



  • The uninstallation process will begin and you will see a progress bar. Wait until it is completed and then restart your computer.




Using the Command Line




To uninstall McAfee DLP Endpoint agent using the command line, follow these steps:



  • Open a command prompt window as an administrator.



  • Navigate to the folder where McAfee DLP Endpoint agent is installed. The default location is C:\Program Files\McAfee\DLP\Agent.



  • Type the following command and press Enter: fcaguninstall.exe /releasecode



  • A dialog box will appear asking you to enter the release code provided by your DLP administrator. Copy the identification code from the dialog box and contact your DLP administrator or help desk to request a release code.



  • Your DLP administrator or help desk will use the Trellix ePO console to generate a release code for you. To do this, they will need to provide your user name, user's email address, user computer name, a business reason for the request, and policy revision number. They will also need to paste the identification code that you copied from your computer in the Identification Code section of the Generate DLP Client Override Key form .



  • Once they generate the release code, they will send it back to you. Paste the release code in the dialog box on your computer and click OK.



  • The uninstallation process will begin and you will see a message saying "Uninstallation completed successfully". Restart your computer.




Conclusion




In this article, we have explained how to uninstall McAfee DLP Endpoint agent with a release code using two methods: using the Windows Control Panel or using the command line. You need to have a valid release code to complete the uninstallation process. A release code is generated by your DLP administrator or help desk using the Trellix ePO console. You need to provide them with the identification code that is displayed on your computer when you try to uninstall McAfee DLP Endpoint agent. They will also need some other information from you, such as your user name, user's email address, user computer name, a business reason for the request, and policy revision number. Once they generate the release code, they will send it back to you and you can paste it in the dialog box on your computer to proceed with the uninstallation.


We hope this article has been helpful for you. If you have any questions or feedback, please feel free to leave a comment below.


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